{"id":6755,"date":"2019-10-15T07:10:44","date_gmt":"2019-10-15T07:10:44","guid":{"rendered":"https:\/\/imlauer.com\/hotel-am-mirabellplatz\/important-things-to-know\/"},"modified":"2026-03-30T12:34:45","modified_gmt":"2026-03-30T12:34:45","slug":"important-things-to-know","status":"publish","type":"page","link":"https:\/\/imlauer.com\/imlauer-palais-mirabell\/important-things-to-know\/?lang=en","title":{"rendered":"Important to know"},"content":{"rendered":"

\"Neue<\/a><\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>

FAQ<\/h1>\n<\/div>
<\/div>
<\/div><\/div>
<\/div>

Do you have any questions? Simply browse through our FAQ catalog. If you cannot find what you are looking for, please do not hesitate to contact us. <\/p>\n

We will also be happy to answer your inquiry by email at mirabell@imlauer.com<\/a>
\nor by telephone on +43 (0) 662 88 16 88<\/a><\/p>\n

\n

We are always happy to be helpful.<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div><\/div>

SELECTION OF TOPICS<\/span><\/h2>\n<\/div>
\"\"<\/div>

Arrival<\/h2><\/a><\/div><\/div><\/div>
\"\"<\/div>

Departure<\/h2><\/a><\/div><\/div><\/div>
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In the Hotel<\/h2><\/a><\/div><\/div><\/div>
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Next to the Hotel<\/h2><\/a><\/div><\/div><\/div>
\"\"<\/div>

Culinary<\/h2><\/a><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>
\"\"<\/div>

Arrival<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>When can I get into the room? What time can I check in?<\/span><\/a><\/h4><\/div>
\n
\n
\n

Your room is available on the day of arrival from 3pm at the latest. We\u2019re happy to text you if your room is ready earlier. <\/p>\n

On the day of departure, we kindly ask you to vacate your room by 11am, and to check out at reception. Our reception is manned 24 hours a day. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I store my luggage anywhere?<\/span><\/a><\/h4><\/div>
\n
You can leave your luggage with us in the event that you arrive earlier or are heading off later than the given times.<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do I need to show my passport on arrival?<\/span><\/a><\/h4><\/div>
\n
Austrian guests and EU citizens require an identity card or passport. Non-EU citizens need a passport. <\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there any transfer options?<\/span><\/a><\/h4><\/div>
\n
\n
\n
\n
\n
\n
\n
\n
\n

We are happy to assist with the organisation of transfers. Please contact our team at the Hotel am Mirabellplatz for more information. <\/p>\n<\/div>\n

<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket from our reception staff, which you must insert at the machine BEFORE leaving the garage.
\nThe Mirabell Congress Garage is located just 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>
\"\"<\/div>

Departure<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>What types of payment are accepted by the hotel?<\/span><\/a><\/h4><\/div>
\n

You are welcome to pay your bill in cash, using an EC \/ ATM, VISA, MasterCard, AMEX, Diners or JCB<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Wann ist Check-out Zeit, zu welcher Zeit muss das Zimmer sp\u00e4testens ger\u00e4umt sein?<\/span><\/a><\/h4><\/div>
\n

Your room is available on the day of arrival from 3pm at the latest. We\u2019re happy to text you if your room is ready earlier. <\/p>\n

On the day of departure, we kindly ask you to vacate your room by 11am, and to check out at reception. Our reception is manned 24 hours a day.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there a late check-out option?<\/span><\/a><\/h4><\/div>
\n

Your room is available on the day of departure until 11am. A late check-out is possible for an extra charge, subject to availability.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I store my luggage anywhere?<\/span><\/a><\/h4><\/div>
\n

You can leave your luggage with us in the event that you arrive earlier or are heading off later than the given times.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there any transfer options?<\/span><\/a><\/h4><\/div>
We are happy to assist with the organisation of transfers. Please contact our team at the Hotel am Mirabellplatz for more information.<\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>
\"\"<\/div>

In the Hotel<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>How long is the reception working?<\/span><\/a><\/h4><\/div>
\n
Our reception is open 24 hours a day<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket from our reception staff, which you must insert at the machine BEFORE leaving the garage.
\nThe Mirabell Congress Garage is located just 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there an e-charging station at the hotel?<\/span><\/a><\/h4><\/div>
\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Does the hotel have free WiFi?<\/span><\/a><\/h4><\/div>
\n
\n

Free WiFi is available to our guests throughout the hotel and in all rooms.<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is smoking allowed in the hotel?<\/span><\/a><\/h4><\/div>
Our entire hotel is a non-smoking hotel. Smoking is only permitted in front of the entrance area.<\/div><\/div><\/div>

<\/i><\/i><\/span>Are dogs allowed?<\/span><\/a><\/h4><\/div>
\n

Dogs are also welcome. The extra charge is \u20ac25.00 per dog, per day.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there an air-conditioning system?<\/span><\/a><\/h4><\/div>
The entire hotel has been fully air-conditioned since July 2019<\/div><\/div><\/div>

<\/i><\/i><\/span>Is breakfast included in the price?<\/span><\/a><\/h4><\/div>
\n

Please check your reservation confirmation. If breakfast is not included, you are welcome to book this in addition.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is breakfast included in the price?<\/span><\/a><\/h4><\/div>
\n

Breakfast is served daily from 7:00 \u2013 10:30am. At weekends and on public holidays, the breakfast buffet is available from 7am to 11am<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do the rooms have minibars?<\/span><\/a><\/h4><\/div>
Yes, every room has a minibar. It is not free of charge.<\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>
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Near the Hotel<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress Garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket<\/strong> from our reception staff, which you must insert at the machine BEFORE leaving the garage<\/strong>.
\nThe Mirabell-Congress-Garage is only 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there shopping options in the area?<\/span><\/a><\/h4><\/div>
Everyday shops can be found in the immediate vicinity of the hotel. The nearest pharmacy is located just around the corner, on Mirabellplatz. On \u201cLinzer Gasse\u201d, just a 4-minute walk from the hotel, you\u2019ll find numerous shops and boutiques. The \u201cGetreidegasse\u201d, Salzburg\u2019s most famous shopping street, is less than a 10-minute walk from the Hotel am Mirabellplatz.<\/div><\/div><\/div>

<\/i><\/i><\/span>How far is it to the old town?<\/span><\/a><\/h4><\/div>
\n

Salzburg\u2019s old town: The Hotel am Mirabellplatz is located right in the centre of Salzburg\u2019s old town. Mirabell Palace and Mirabell Gardens are 200 metres away. Mozart\u2019s house is just a 3-minute walk away. Mozart\u2019s place of birth is at Getreidegasse No. 9 \u2013 a nice 8-minute walk away.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How far is it to the congress centre?<\/span><\/a><\/h4><\/div>
\n

The Salzburg congress centre is about 200 metres away.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>
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Culinary<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>Does the hotel have a restaurant?<\/span><\/a><\/h4><\/div>
\n

The IMLAUER Palais Mirabell does not currently have its own restaurant. We will be happy to reserve a table for you in one of our nearby IMLAUER restaurants. From the end of May 2026, we will welcome you to the new IMLAUER Brasserie Mirabell in the historic vaults on the first floor – open from breakfast to dinner. <\/p>\n

Just a 5-minute walk away are:
\nRestaurant PitterKeller<\/a> \u2013 a legendary, rustic beer cellar with typical, regional delicacies and beer specialties
\nIMLAUER Sky Bar & Restauran<\/a>t: Enjoy the view over the old town and the mountains with excellent gastronomy
\nBraurestaurant IMLAUER<\/a>: Beer culture & home-style cooking at the highest level<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do the rooms have minibars?<\/span><\/a><\/h4><\/div>
\n

Yes, every room has a minibar. It is not free of charge.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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