{"id":6755,"date":"2019-10-15T07:10:44","date_gmt":"2019-10-15T07:10:44","guid":{"rendered":"https:\/\/imlauer.com\/hotel-am-mirabellplatz\/important-things-to-know\/"},"modified":"2026-05-15T08:02:11","modified_gmt":"2026-05-15T08:02:11","slug":"important-things-to-know","status":"publish","type":"page","link":"https:\/\/imlauer.com\/imlauer-palais-mirabell\/important-things-to-know\/?lang=en","title":{"rendered":"Important to know"},"content":{"rendered":"

\"Neue<\/a><\/span><\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>

FAQ<\/h1>\n<\/div>
<\/div>
<\/div><\/div>
<\/div>

Do you have any questions? Simply browse through our FAQ catalog. If you cannot find what you are looking for, please do not hesitate to contact us. <\/p>\n

We will also be happy to answer your inquiry by email at mirabell@imlauer.com<\/a>
\nor by telephone on +43 (0) 662 88 16 88<\/a><\/p>\n

\n

We are always happy to be helpful.<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/div><\/div><\/div><\/div><\/div>

SELECTION OF TOPICS<\/span><\/h2>\n<\/div>
\"\"<\/div>

Arrival<\/h2><\/a><\/div><\/div><\/div>
\"\"<\/div>

Departure<\/h2><\/a><\/div><\/div><\/div>
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In the Hotel<\/h2><\/a><\/div><\/div><\/div>
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Next to the Hotel<\/h2><\/a><\/div><\/div><\/div>
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Culinary<\/h2><\/a><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div>
<\/div><\/div><\/div><\/div><\/div>
\"\"<\/div>

Arrival<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>When can I get into the room? What time can I check in?<\/span><\/a><\/h4><\/div>
\n
\n
\n

Your room is available on the day of arrival from 3pm at the latest. We\u2019re happy to text you if your room is ready earlier. <\/p>\n

On the day of departure, we kindly ask you to vacate your room by 11am, and to check out at reception. Our reception is manned 24 hours a day. <\/p>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I store my luggage anywhere?<\/span><\/a><\/h4><\/div>
\n
You can leave your luggage with us in the event that you arrive earlier or are heading off later than the given times.<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do I need to show my passport on arrival?<\/span><\/a><\/h4><\/div>
\n
Austrian guests and EU citizens require an identity card or passport. Non-EU citizens need a passport. <\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there any transfer options?<\/span><\/a><\/h4><\/div>
\n
\n
\n
\n
\n
\n
\n
\n
\n

We are happy to assist with the organisation of transfers. Please contact our team at the Hotel am Mirabellplatz for more information. <\/p>\n<\/div>\n

<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket from our reception staff, which you must insert at the machine BEFORE leaving the garage.
\nThe Mirabell Congress Garage is located just 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>
\"\"<\/div>

Departure<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>What types of payment are accepted by the hotel?<\/span><\/a><\/h4><\/div>
\n

You are welcome to pay your bill in cash, using an EC \/ ATM, VISA, MasterCard, AMEX, Diners or JCB<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Wann ist Check-out Zeit, zu welcher Zeit muss das Zimmer sp\u00e4testens ger\u00e4umt sein?<\/span><\/a><\/h4><\/div>
\n

Your room is available on the day of arrival from 3pm at the latest. We\u2019re happy to text you if your room is ready earlier. <\/p>\n

On the day of departure, we kindly ask you to vacate your room by 11am, and to check out at reception. Our reception is manned 24 hours a day.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there a late check-out option?<\/span><\/a><\/h4><\/div>
\n

Your room is available on the day of departure until 11am. A late check-out is possible for an extra charge, subject to availability.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Can I store my luggage anywhere?<\/span><\/a><\/h4><\/div>
\n

You can leave your luggage with us in the event that you arrive earlier or are heading off later than the given times.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there any transfer options?<\/span><\/a><\/h4><\/div>
We are happy to assist with the organisation of transfers. Please contact our team at the Hotel am Mirabellplatz for more information.<\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>
\"\"<\/div>

In the Hotel<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>How long is the reception working?<\/span><\/a><\/h4><\/div>
\n
Our reception is open 24 hours a day<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket from our reception staff, which you must insert at the machine BEFORE leaving the garage.
\nThe Mirabell Congress Garage is located just 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there an e-charging station at the hotel?<\/span><\/a><\/h4><\/div>
\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Does the hotel have free WiFi?<\/span><\/a><\/h4><\/div>
\n
\n

Free WiFi is available to our guests throughout the hotel and in all rooms.<\/p>\n<\/div>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is smoking allowed in the hotel?<\/span><\/a><\/h4><\/div>
Our entire hotel is a non-smoking hotel. Smoking is only permitted in front of the entrance area.<\/div><\/div><\/div>

<\/i><\/i><\/span>Are dogs allowed?<\/span><\/a><\/h4><\/div>
\n

Dogs are also welcome. The extra charge is \u20ac25.00 per dog, per day.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is there an air-conditioning system?<\/span><\/a><\/h4><\/div>
The entire hotel has been fully air-conditioned since July 2019<\/div><\/div><\/div>

<\/i><\/i><\/span>Is breakfast included in the price?<\/span><\/a><\/h4><\/div>
\n

Please check your reservation confirmation. If breakfast is not included, you are welcome to book this in addition.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Is breakfast included in the price?<\/span><\/a><\/h4><\/div>
\n

Breakfast is served daily from 7.00 – 10.30 am.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do the rooms have minibars?<\/span><\/a><\/h4><\/div>
Yes, every room has a minibar. It is not free of charge.<\/div><\/div><\/div><\/div><\/div>
<\/div><\/div><\/div>
\"\"<\/div>

Near the Hotel<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>Is there parking at the hotel?<\/span><\/a><\/h4><\/div>
\n

The Mirabell Congress Garage is available to our guests for a fee. No parking spaces can be reserved.
\nYou can obtain a discount ticket<\/strong> from our reception staff, which you must insert at the machine BEFORE leaving the garage<\/strong>.
\nThe Mirabell-Congress-Garage is only 150 m, a 2-minute walk, from the hotel on Mirabellplatz. Further information can be found here<\/a>. <\/p>\n

We offer you 1 e-charging station where you can charge for \u20ac 0.45\/kWh. <\/strong>The parking fee is \u20ac 26.00 for 24 hours. It is not possible to reserve the charging station.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Are there shopping options in the area?<\/span><\/a><\/h4><\/div>
Everyday shops can be found in the immediate vicinity of the hotel. The nearest pharmacy is located just around the corner, on Mirabellplatz. On \u201cLinzer Gasse\u201d, just a 4-minute walk from the hotel, you\u2019ll find numerous shops and boutiques. The \u201cGetreidegasse\u201d, Salzburg\u2019s most famous shopping street, is less than a 10-minute walk from the Hotel am Mirabellplatz.<\/div><\/div><\/div>

<\/i><\/i><\/span>How far is it to the old town?<\/span><\/a><\/h4><\/div>
\n

Salzburg\u2019s old town: The Hotel am Mirabellplatz is located right in the centre of Salzburg\u2019s old town. Mirabell Palace and Mirabell Gardens are 200 metres away. Mozart\u2019s house is just a 3-minute walk away. Mozart\u2019s place of birth is at Getreidegasse No. 9 \u2013 a nice 8-minute walk away.<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>How far is it to the congress centre?<\/span><\/a><\/h4><\/div>
\n

The Salzburg congress centre is about 200 metres away.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

<\/div><\/div><\/div>
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Culinary<\/h2><\/div><\/div><\/div>
<\/div><\/div>

<\/i><\/i><\/span>Does the hotel have a restaurant?<\/span><\/a><\/h4><\/div>
\n

The lovingly furnished IMLAUER Brasserie Mirabell<\/a> has recently opened directly in the palace in the historic vaults on the first floor – open from breakfast to dinner.
\nYou are welcome to reserve a table <\/a> for lunch or dinner <\/p>\n

Just a 5-minute walk away are:
\nRestaurant PitterKeller<\/a> \u2013 a legendary, rustic beer cellar with typical, regional delicacies and beer specialties
\nIMLAUER Sky Bar & Restauran<\/a>t: Enjoy the view over the old town and the mountains with excellent gastronomy
\nBraurestaurant IMLAUER<\/a>: Beer culture & home-style cooking at the highest level<\/p>\n<\/div><\/div><\/div>

<\/i><\/i><\/span>Do the rooms have minibars?<\/span><\/a><\/h4><\/div>
\n

Yes, every room has a minibar. It is not free of charge.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

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