FAQ
Do you have any questions? Simply browse through our FAQ catalog. If you cannot find what you are looking for, please do not hesitate to contact us.
We will also be happy to answer your inquiry by email at hotel.wien@imlauer.com
or by telephone on +43 1 211 40 0
We are always happy to be helpful.
SELECTION OF TOPICS

Arrival
Check In is possible from 3 p.m. If your room will be ready earlier, you can kindly check in before 3 p.m.
We will be happy to help you organize a transfer.
You can choose between the following vehicles:
A car for a maximum of 4 people EUR 49.00
A bus for a maximum of 7 people EUR 80.00
The prices are per vehicle.
To make a booking, please let us know by phone or e-mail.
In Austria, identification is mandatory.
EU citizens – require a valid identity card or passport
NON-EU citizens – a passport is required
Private parking places are available at the hotel and cost EUR 26 per day. (Reservation is not necessary.)

Departure
Your room can be hold until 12 o’clock.
A late check out is possible upon availibility and with charges
We will be happy to help you organize a transfer.
You can choose between the following vehicles:
A car for a maximum of 4 people EUR 49.00
A bus for a maximum of 7 people EUR 80.00
Prices are per vehicle.
To make a booking, please let us know by phone, email or at reception.
In the Hotel
Yes, dogs are welcome.
The surcharge is EUR 15,- per dog and night
At the hotel you have the possibility to buy tickets for several sighteeing tours and concerts.
The reception is open 24 hours.
The double rooms offer space for a maximum of 1 baby crib for children up to 2 years.
Baby cribs are available free of charge and on request and subject to availability.

Culinary
Our rich breakfast buffet costs € 26 for adults and € 13 for children up to 11 years per person and day.
