IMLAUER HOTEL PITTER Salzburg

FAQ

Any questions?

Just browse through our FAQ catalog. If the desired content is not there, do not hesitate to contact us.

We are happy to answer your request via email at pitter@imlauer.com or via telephone on

Tel: +43 (662) 88 978

We are always happy to be helpful.

IMLAUER HOTEL PITTER Salzburg

FAQ

Any questions?

Just browse through our FAQ catalog. If the desired content is not there, do not hesitate to contact us.

We are happy to answer your request via email at pitter@imlauer.com or via telephone on

Tel: +43 (662) 88 978

We are always happy to be helpful.

TOPICS

Our porter is at your disposal at any time and we are happy to store your luggage at the day of your arrival and departure.

Yes, you need a credit card since we require it to guarantee the payment. Furthermore, we guarantee and hold your booking – thanks to your credit card details – until arrival. During check-in you can choose to pay either cash or with credit card if the booking was not already pre-paid. If you don’t want to send your credit card information to us over the internet you can also provide it via fax or telephone.

Our hotel is PCI compliant and ensures the protection of your data. Please find further information under: https://imlauer.com/en/privacy-policy/

If you do not own a credit card, you can pay in advance.
If you have any questions, please contact us via Telephone or email at reservierung.pitter@imlauer.com
With a pre-authorization we block a certain amount on your credit card. The card will not be charged, however you will not be able to access the blocked amount of money during the time it is blocked.
This procedure serves us as a payment guarantee.
Yes, in Austria it is mandatory that a valid ID card / passport is shown upon arrival.
EU citizens need to show either a valid passport or an ID card.
Non-EU citizens are required to present a valid passport.

We recommend to take a taxi. Taxis wait for you in front of the airport and the average price for one way is € 16.00. Depending on the traffic situation it takes about 15-25 minutes to reach the hotel.

Small dogs are allowed, one dog per room. All other pets have to stay at home.
Per night we charge € 15,-.

You can either pre-order a taxi or we can also call it directly during your check out.

Our regular check out time is 11 a.m.
You can ask for a late check out at the reception (subject to availability)

We recommend to take a taxi. Taxis wait for you in front of the airport and the average price for one way is € 16.00. Depending on the traffic situation it takes about 15-25 minutes to reach the hotel.

Upon availability we are glad to offer you a late check out until 1 p.m. free of charge. If you like to stay longer than 1 p.m. we will charge fees depending on your check out time.

Yes, we organize all kinds of private transfers and tours.
We are happy to organize all kinds of tours for you. Moreover, you can buy the “Salzburg Card” to explore the city by yourself.
If you like to call another room simply dial the room number. For an external phone call dial a “0”prior and then the phone number.
We serve breakfast, food and drinks from 07:00 a.m. – 10 p.m. The room service charge is € 4.50
Yes. Please contact us directly (reservation.pitter@imlauer.com ) that we can assist you perfectly regarding your requirements.
We are a non-smoking hotel. You are welcome to smoke on the terrace of the IMLAUER Sky Bar or the designated smoking area in front of the hotel.
Yes, the tap water of Salzburg is known for its high quality.
We are delighted to organise tickets for sightseeing-tours, concerts and other cultural events at the reception desk for you.

The reception is opened for 24 hours.

Our Classic double rooms offer capacities for max. 1 extra baby cot (suitable for children of up to two years).
Baby cots are free of charge and subject to availability. For older children an extra sofa bed is pulled out which is available in our superior- & family rooms and the panorama suites.

Especially during the weekends most of the guests have their breakfast between 9 to 10 a.m.
Therefore, we recommend to seize the time before or after. Alternatively you have the choice of several à la carte breakfast options (starting from € 6.90) in our IMLAUER Sky Bar between 9 a.m. to 2 p.m. We recommend to make a reservation for breakfast at the previous evening. The rich buffet breakfast costs € 20.00 per person, if not already included in your room rate.

Our guests can use free WIFI throughout all public areas and bedrooms. If you require WIFI for meetings & conferences please contact our event team: event@imlauer.com

Our garage is located one block away from the hotel. Please park your car at our loading zone to unload your luggage and to check-in. Our team at the front desk is happy to explain the way to our garage. A parking space per night costs € 20.00

In the sky restaurant on the 6th floor from 7:30 a.m to 10:30 a.m.

10 minutes walking along the rainerstraße

Our hotel is located on the “right side” of the old town.
The next pharmacy (called “Elisabeth-Apotheke”) is located 300m away from the hotel.
It is situated on the way to the main station on the left side of the street.
Just opposite / next to the hotel you will find two banks: the “Sparkasse” and the “BAWAG”.
There a two ATMs located just across the street at the Sparkasse and BAWAG.
Spar supermarket at the main train station, Billa supermarket in the kiesel shopping center or the shell gas station

We solely offer cardio equipment in the gym. The sauna is heated every day between 3 p.m. – 11 p.m. If you like to visit it sooner please contact the reception.

There are two restaurants in our hotel:

IMLAUER Sky Restaurant: 11:30 a.m. – 10 p.m.

IMLAUER Sky Bar: 9:00 a.m. – 00:30 a.m.

Restaurant PitterKeller:
from Tuesday to Friday 11:30 a.m. – 2:00 p.m.
Friday and Saturday 5:00 p.m. – 9:00 p.m.